In Ontario, you can use SpinAway’s deposit, loss and session limits to restrict play, or Take a Break and Self-exclusion to stop. Support is available 24/7 if you need help with a tool; independent services offer gambling support and broader self-exclusion options matched to your province.
How can I limit or stop playing at SpinAway?
SpinAway’s Ontario tools let you choose between limiting your gambling and stepping away from it. Match the tool to what you want to change:
- Deposit limits: cap the money you can put into a gambling account.
- Loss limits: restrict how much you can lose.
- Session Limits: restrict the time you spend playing.
- Take a Break: temporarily pauses access to gambling.
- Self-exclusion: blocks access to gambling for an exclusion period.
For help with a tool in Ontario, contact SpinAway through email or Live Chat, available 24/7. These channels suit you if you need help with an account restriction; for contact guidance, see how to contact SpinAway support.
Which independent services can help me in Ontario?
Choose ConnexOntario for support with gambling problems, or BetGuard for centralized self-exclusion across regulated Ontario online gambling sites. They serve different needs: talking through a problem is not the same as restricting access.
- ConnexOntario: provides free support 24/7 across Ontario for gambling problems, addictions and mental health. Call 1-866-531-2600, or use text or chat; the line answers in several languages.
- BetGuard: provides centralized self-exclusion from regulated online gambling sites in Ontario. For technical support with the service, use 1-833-776-7171.
If you want exclusion beyond a single gambling account in Ontario, BetGuard is the broader option. If you want help discussing gambling or related concerns, contact ConnexOntario.
Where can I get help elsewhere in Canada?
To find a free helpline in your province or territory, use Help for Canadians, a service from the Responsible Gambling Council covering all of Canada. This independent Canadian non-profit organization works to prevent gambling harm; its directory helps you find support where you live.
Choose a service by its provincial coverage, the kind of help you need and, where specified, its language options:
- British Columbia: For people in British Columbia, Gambling Support BC offers free counselling and a 24/7 gambling support line at 1-888-795-6111.
- Quebec: You can get gambling support in French or English through Jeu : aide et référence (1 800 461-0140); this Quebec service is confidential, free and available 24/7.
- Alberta: With the AGLC Self-Exclusion Program, you can choose exclusion from regulated Alberta online gambling platforms, Alberta casinos and racing entertainment centres, or both groups. For support with the program, use 1-844-468-8034.
Which coverage conditions matter?
- SpinAway’s tools and support: the arrangements described here apply in Ontario; use the provincial services above to find help elsewhere.
- Broader exclusion: BetGuard covers regulated Ontario online gambling sites, while the AGLC program offers Alberta venue, regulated online platform or combined exclusion. Choose the program that matches where you gamble.
Provincial support services suit you if you want help beyond an operator’s account tools. If you are comparing those tools as part of deciding whether SpinAway fits your needs, see the SpinAway review.
Gambling support services
- Jeu : aide et référence (Quebec): 1 800 461-0140
- AGLC Self-Exclusion Program (Alberta): 1-844-468-8034
- Responsible Gambling Council
- BetGuard (Ontario): 1-833-776-7171
- Gambling Support BC (British Columbia): 1-888-795-6111
- ConnexOntario: 1-866-531-2600
